Brian scaled Xero’s ecosystem from 100 to 1,200 partners. Partnerships accelerate the strategy, never sit in a silo, and fire in year two.
Key takeaways
The mnemonic is OPM: other people’s money. Partners extend your sales reach, your marketing audience, and your product surface without you hiring, spending, or building it all yourself.
Napkin maths for the business case: in business-to-business technology, roughly 30 percent of revenue partner-sourced is the benchmark cited. Set your current share, your target, and the resourcing honestly.
The phase everyone skips is validation. Why would this partner care about you at all? Without value flowing both ways, you get none of their time.
Expect the six-month wobble. Executives will demand the 30 percent early. Hold the line with green shoots, then let the data convert them.
The individual version needs no company program: audit your last 10 deals for who else was selling into those accounts, pick two or three, and build a monthly working relationship.
Referral relationships work for transactional deals. They can’t be forecast. An engine can.
Partnerships should accelerate the strategy, and not be something isolated in the corner.
Brian, founder, Hockey Stick Advisory
Those with partner-led leads, guess what? They’re usually bigger. They close faster. They stay longer. They’re a better fit.
Brian, founder, Hockey Stick Advisory
Why do most partnership programs fail?
Because they’re set up as a lead-generation department in the corner. Brian watched roughly 1,100 companies join Xero’s ecosystem hoping for a fire hose of customers, and the pattern was clear. The partner manager gets told to go and source referrals. The revenue leader waits for them to arrive. At a Sydney event the week before recording, a partner manager described exactly that brief from his boss. It doesn’t work, and it doesn’t work faster when the leader is behind on quota and clears their diary to demand results next week.
The alternative starts at the top. What’s the company strategy? Where is growth coming from in 2026 and 2027? Then what role do partnerships play across marketing, sales, and product to accelerate it? Brian’s example is a co-hosted event that reached an audience neither company could access alone.
How do you build the business case?
With honest timelines and napkin maths. Start with what share of revenue comes from partners today and what you want it to be. Decide who owns it, whether that’s a split role or a dedicated hire once a pilot proves out. Then accept that year one is foundational. Regan Barker draws the parallel to her own accountants asking whether a strategy has worked after two weeks, when the average deal cycle in their market runs past 16 months. Luigi Prestinenzi frames the executive conversation: manage expectations, set the timeline, then let data replace hope. Partner-led deals are bigger, faster, and stickier, and once that shows in the numbers the question changes from “where is it?” to “how do we make it 10 times bigger?”
What can a single seller do without a program?
Look backwards. Brian coached an enterprise rep with a big target and an exhausted network to review his last 10 deals and ask who else had been selling into those accounts. Three or four names came up repeatedly. So he built relationships with them, set a monthly rhythm, shared insights and introductions, and treated them as part of his team. They work for you, and you work for them. Pick two or three, go deep, and that becomes the pilot the company can scale.
Questions this episode answers
How long until partnerships deliver pipeline?
Plan on an 18-month lens. Year one builds capability, validates why partners would care, and runs pilots. Year two is where the channel starts producing at scale.
What percentage of revenue should come from partners?
Around 30 percent is the benchmark cited on the episode for business-to-business technology. Use it to set a target and work backwards to resourcing.
Can an individual salesperson use partnerships?
Yes. Find the two or three companies already selling into your accounts, set a monthly working relationship, and share value in both directions.
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